Privacy & Security ("the Website") is owned and operated by Greenweez SA. This policy, together with our Terms & Conditions, explain how Greenweez may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms & Conditions carefully. By accessing the Website, you confirm to have understood and agreed to them.

1. Collection, processing and use of personal data

You can visit the Website without disclosing any information about yourself. All we save are access data without personal reference, such as the name of your Internet Service Provider, the web page from which you visited us, the name of the requested files and the request date. These data are evaluated solely to improve our offering and cannot be traced to you personally.

Personal data, on the other hand, are only collected, if you voluntarily supply them. This may be, for example, while ordering goods, opening a customer account or registering for our newsletter. Without your express permission, we will use your details for the sole purpose of fulfilling your order. Once the contract has been completed, your data will be blocked from further use and deleted after the tax- and commercial-law retention periods expire, unless you have expressly consented to their being put to further use. If you have subscribed to our newsletter, we hold your email address only in order to send you the newsletter you have requested. You can unsubscribe at any time for any reason.

2. Disclosure of personal data

A transfer of your data is in keeping with the shipping company responsible for supply, to the extent necessary for the delivery of the goods. For the settlement of payments your payment details to the payment of the credit institute appointed.

3. Security

If you decide to register with the Website, take care of your account by never sharing your user details with anyone, and selecting a password unique to this site. Each registration is for a single user only. You should not share your user name and password with any other person, or with multiple users on a network.

If you suspect that your account is being accessed by a third party, please contact us immediately by e-mailing or call 0871 478 1478, 8am – 11:30am and 12:30pm – 4:00pm Monday to Friday.

You can change your password at any time by accessing your Account page, and selecting "Change E-mail/Password". Please try to ensure that the personal details you give us are completely correct. In the event of any errors, or if you need to change your contact details, please do so by accessing the Personal Information page and selecting the appropriate option.

4. Use of Cookies

On several pages, we use cookies to make visiting our website attractive and allow for the use of certain functions. These are small text files that are stored on your computer. Most of our use of cookies after the browser session deleted from your hard drive (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called persistent cookies).

You can set your browser so that you are informed when cookies are set and then decide in each case whether to accept cookies or decline them in principle. In the non-acceptance of cookies, the functionality of our website may be limited.

If you wish to know more about our use of cookies please click here.

5. Use of Google Analytics

The Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

In addition, you can prevent the collection of data generated by the cookie and related to the usage of the Website (including your IP address) by Google and the processing of such data by Google by downloading and installing the browser plug-in which is available at:

6. Access to personal information

All information will be dealt with according to the Data Protection Act 1998 and all other applicable laws and regulation with respect to Data Protection. You have a right under the Data Protection Act 1998 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected.

If you would like to access a copy of your information, please contact our Data Protection team using the following contact details:

7. Data security

Card information is not stored and all card information is handled over SSL encryption by the payment service. We secure our website and other systems by the use of technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

The access to your account is only possible by entering your personal password. You should keep your access information confidential and close the browser window when you have finished using your personal account, especially if you share the computer with others.

8. Product recommendations

If you tick one box or both boxes in the section "Preferences", we will send you personalized product recommendations by email. At all times you can object to the use of your data for direct marketing purposes.

9. Newsletter subscription

An opt-in method of list subscription is where the subscriber asks to be put on the list by, for example, by entering their email address in a website form to become subscribed. We require that list administrators employ double opt-in methods whereby the subscriber has to authorise being added to the list after submitting their email address. This usually takes the form of an automated email being sent to the address submitted where a link needs to be clicked to confirm the subscription.

Not only does this get extra confirmation from the client, it also ensures that the email address is valid (avoiding problems with email bounces when sending to the list) and also that the email address is owned by the person subscribing (avoiding problems with people entering addresses not owned by them on website forms).

10. Using Facebook social plugins

The Website uses social plugins ("plugins") provided by the social network, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice "Facebook Social Plugin".

When you visit a page of the Website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the Website, enabling Facebook to receive information about your having accessed the respective page of the Website.

The embedded plugins provide Facebook with the information that you have accessed the corresponding page of the Website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking "Like", or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is possibility that the plugins transmits your IP-address to Facebook. If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering the Website.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook's privacy policy:

11. Copyright

We are the operators of this website, and the contents of it are either our property (or that of our affiliated companies) or are used under license from our suppliers. We are the owners of the compilation of information in this website.

Our rights, and those of our affiliates and suppliers, are protected by French, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights. Misuse of this website may incur civil liability or attract criminal sanctions.

We grant you a limited, non-exclusive and revocable license to access our website for the purposes of browsing our (or our affiliates) product offer(s), ordering goods or services from us (or our affiliates), or obtaining contact information for us (or our affiliates).

Your license to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us (or our affiliates).